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FAQs

What shipping methods are availbale?

We offer different international shipping methods . You can choose your preferred method on the checkout page. The cost of shipping varies based on the shipping method selected. Total Delivery Time = Processing Time(1~3 business days) + Shipping Time. The processing time varies based on the items you buy.

- US/CA/World Wide Free shipping all orders over $99

- US/CA Secured Standard Shipping (Include Tracking)

- International Secured Standard Shipping (Include Tracking)

- DHL Express Secured Standard Shipping (Include Tracking)

 

How long will it take to get my package?

Location Estimated Total Time

United States 12-30 business days (usually takes only 10-25 business days)

Canada, Europe 15-40 business days

Australia, New Zealand 15-45 business days

Mexico, Central America, South America 20-60 business days

Middle East (UAE, Saudi Arabia) 20-40 business days

We ship Monday through Friday, excluding weekends and holidays.

The Total time = Production time + Processing time + Shipping time

- Production time: 2-7 business days

- Processing time: 1-3 business days

- Shipping time: from 10-25 business days depends on your chosen shipping option (Standard or Express Shipping)

Note that: A business day means any day except any Saturday, any Sunday or legal holidays

Due to the Covid 19 pandemic, please allow extra time for your order to be processed and shipped to your address. Contact us for more details: [email protected]

 

Can i cancel an order?

You can cancel an order within 06 hours from the moment you finish your checkout process. After this time, your order will be immediately sent into production.

Please contact us with your order details. We will cancel your order and provide a full refund.

We cannot cancel orders once the printing process has begun.

 

What payment methods are accepted?

We accept Visa, Mastercard, and Paypal.

 

When will my card be charged?

Right after you have successfully placed your order.

 

How do i return my order?

Here’s what you’ll need to get started to refund/return a product:

-To arrange for a return please contact us directly for return instructions at: [email protected]

-Wait for us in 24-48 hours to get our response